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Shipping Policy

Shipping Policy

We at NAMCO strive to pick your order and make it available to our couriers for delivery as quickly as possible. The below details, based on the types of products that are typically ordered on-line, will provide you some timelines as to when you can expect your order to be processed and out the door for delivery to you;

For parcel items such as Liners, Pumps, Filters, Toys, etc., please expect delivery in 5-7 business days.

For truck delivery items such as Pools, Patio, Pool Tables, Pool Table Slate & Felt, Bars, Bar Stools, etc., please expect delivery in 10-14 business days.

On all items, please expect to receive an email from us confirming your order as well as when we’ve shipped the order. Parcel orders will have complete tracking information included within. Tracking numbers cannot be provided for truck deliveries. However, you will receive a phone call from the courier to schedule your delivery appointment. Within both emails, a link to our customer service team (customerservice@namcopool.com) will be provided should you require any additional assistance.

Thank you.

NAMCO